Customer Reviews

“⭐⭐⭐⭐⭐ After weeks of frustration with a leaking toilet that Rightio had supposedly fixed and checked twice, the leak was still there. In desperation, I searched Google and found JB7 Plumbing and Heating. I rang on Tuesday 30th June at around 2:30pm and spoke to Sam. Luckily, they were able to book me in for 9:00am the following morning. John arrived promptly, quickly diagnosed the problem and explained everything clearly. The fault was a slow fill and a defective fill valve, which was causing the cistern to overflow and create the persistent leak that had been missed previously. John was kind, friendly, highly experienced and a top-quality tradesman. Thanks to the excellent teamwork of Sam and Mary, communication throughout was outstanding, and the repair was completed by 2:00pm the same day. The work was clean, tidy, efficient and carried out to a very high standard. The difference compared with the incorrect advice, diagnosis and repair I received elsewhere was remarkable. What I'm most pleased about is that I've found a local plumber I can genuinely trust. JB7 Plumbing and Heating are transparent, friendly, helpful, provide superb customer service and deliver excellent quality workmanship. I wouldn't hesitate to recommend them and will, definitely use JB7 Plumbing and Heating company again. ⭐⭐⭐⭐⭐ Trudy Roberts.”

“JB7 Plumbing have been fantastic from start to finish. They came to my home to replace a water heater, and John and his colleague did an excellent job installing the new boiler. They worked efficiently, were professional and friendly throughout, and left the area spotless when they finished. I couldn't recommend them highly enough. The quality of their work and customer service was outstanding, and I'll definitely be using them again for any future plumbing needs.”

“Would definitely recommend. John and the team were able to come around late to help switch the heating system on following a house move, and then organised to visit later that week to install a new boiler. They were super friendly and helpful!”

“John from JB7 Plumbing came to my rescue after a complete toilet fiasco. The week before, I had been ripped off by another plumber who left my toilet loose, poorly secured and leaking – significantly worse than the original broken flush I had paid him to repair. I posted the job on Checkatrade and JB7 picked it up. John came round, quickly identified the problem, explained exactly what had gone wrong and talked me through the repair. Reassuringly, he stuck to his original quote with no unexpected extras. Once the work was complete, he gave me a thorough handover and even told me to get back in touch if I experienced any further issues. John was professional, friendly and courteous throughout. The toilet is now rock solid, working perfectly and completely leak-free – and all for less than the original cowboy had charged me. I genuinely cannot recommend JB7 Plumbing highly enough. Brilliant service from John from start to finish. Thank you!”

“Couldn’t recommend these guys more. Fast service, really lovely - sorted my leak out, installed a new tap and put in some isolation valves in less than half an hour. Reasonably priced and just great all around.”

“Over the past year JB7 Plumbing carried out several large jobs in my flat. They replaced a toilet other plumbers refused to touch because the piping was non-standard. JB7 took on the job and replaced it without any issues. The stop tap was previously inaccessible and unsafe, and the kitchen fitter company told me it was impossible to move. JB7 completed the job in one day and fitted a new stop tap that I can easily access - they also took care to minimise the impact on my newly fitted kitchen. They also fitted a bathroom sink and before fixing it in place, the plumber asked me to position it exactly where I wanted it, giving me time to think before finalising. When there was a slight miscommunication on one of the jobs and I raised a question, John visited and addressed my concern. He didn’t have to do that because they had delivered exactly what we agreed, and everything worked fine. But he took the time and effort to listen and make sure everything worked for me. Most recently, my very old hot water cylinder developed several serious leaks. JB7 assessed the situation, clearly explained my options, and were very patient with my worries. They explained why their proposed solution was better than replacing the cylinder like-for-like. Now it's installed I can see they were absolutely right and I'm grateful they took the time to explain the advantages! I included a pre and post photo. Throughout this I met various members of the team (and Sam on the phone), everyone was always respectful and kind. Thanks to their hard work, my flat has gone from a barely functioning place to a comfortable, lovely home. Thank you JB7!”

“Excellent speedy and first class service - highly recommend”

“Positive experience. Issues with the water cylinder were spotted quickly, and the engineer explained the mechanism professionally.”

“Just like to say thanks to Sam for her great organisation and communication, and Joe for his professionalism and knowledge. My whole interaction with the company was a pleasure at a very stressful time. I would definitely recommend these guys 👍🏼😊.”

“Fab service, well explained, fairly priced and cleaned up after himself :)”

“Amazing work by John, was very worried about my Boiler making a weird noises and immediately made me feel better and laid out the solutions for me and got to fixing it. would very much recommend”

“Quick and professional annual boiler service. Engineer was efficient and thorough. Have used JB7 multiple times now and they’re consistently reliable. Would recommend.”

“Amazing work by John, was very worried about my Boiler making a weird noises and immediately made me feel better and laid out the solutions for me and got to fixing it. would very much recommend”

“I was extremely satisfied with the level of customer service I received. We had an upstairs bathroom leak that needed urgent attention and JB plumbers were round that morning and fixed within an hour. Would definitely recommend.”

“I recently had the pleasure of having my boiler repaired. The engineer who came to my home was incredibly professional and knowledgeable. From the moment he arrived, he assessed the situation with a keen eye and explained the issues clearly. I highly recommend this service to anyone in need of boiler repairs.”

“Came to remove 2 radiators for a damp course. Returned to reinstall them. On time (8 am) very communicative and left the areas very tidy”

“Very prompt, fixed the issue after a couple of visits. Will use again”

“Both gentlemen who came out, the first to diagnose the problem and the second to fix it, were prompt, efficient and did a great job, and were very pleasant with it. I am very satisfied with the work and I will certainly call on JB7 again if I need plumbing work carried out.”

“Had a couple of small jobs that needed doing + my electric shower was on its last legs. JB Plumbing replied to my query extremely quickly and within 3 days and 2 separate trips had sorted the small jobs + identified the required replacement shower and fitted it. Amazing service, will definitely be back!”

“Called JB7 in response to a leak from my bathroom ceiling. They booked me in a few hours later and fixed the problem quickly, efficiently and for a reasonable price. Will happily reuse them again for all my plumbing needs.”

“Friendly plumber, discussed possible options, and in the end I felt comfortable paying to have my old shower (11+ years) replaced with something that turned out to be much better quality. I had not realised initially, but I have used this service back in 2020 to fix a leak and the call out charge was exactly the same. They have not increased their prices. They also charged me minimally for parts at the time. Around £20. They were able to attend the property on the same day if needed. Would highly recommend.”

“My old central heating system had died. After receiving a diagnostic check from Dan it was found we needed.a new 3 way port valve. We also had issues bleeding a rad and the thermostat was temperamental so these were replaced too. Excellent service from start to finish.”

“JB7 sorted out our issue quickly and smoothly. The team are always fantastic with explaining what it is they're doing - they came about another issue whilst fixing the original problem and managed to get both sorted!”

“Highly recommend. Very responsive and helpful during enquiry/booking process and did a great job for a very reasonable price. We had only booked an initial diagnostic appointment but a big leak was discovered below ground level. John pushed back another job to fix it for us there and then.”

“My washing machine leaked and the plumber diagnosed and fixed the problem without any fuss or doubt. An efficient and reasonably priced service, and the repair was expertly done in a timely manner - which is always good when a task is performed "on the clock". I would and will be utilising the services of this company in the future.”

“Repaired a slow leak inside my walls propery that had been leaking since the house was built thanks to the previou builders putting a nail in the feed pipe for my hot water tank. drained and replaced copper piping - very please with the work done!”

“Cast iron radiator and valves needed replacing. Sam was friendly, quick to respond to my queries and planned the job well. Joe who carried out the work out was polite and considerate. He made sure I was happy with the hight and fit of the new radiator which was nice. Really happy with the work, would use this company again. Thank you :)”

“Highly recommend. Very responsive and helpful during enquiry/booking process and did a great job for a very reasonable price. We had only booked an initial diagnostic appointment but a big leak was discovered below ground level. John pushed back another job to fix it for us there and then.”

“Tricky job to access crawl space under floor to fit radiator. Engineers creative and reliable with great communication. Prompt response from admin team for various queries.”

“Many thanks for fitting us in promptly when our boiler suffered a leak! Dan was knowledgeable and sorted the issue.”

“Sam and his colleagues actively handle my case. Replied messages swiftly provided detailed quotation and completed the works nicely. Highly recommend!”

“Jason arrived very promptly and quickly identified the source of the leaks in our kitchen. He came up with a plan to remedy the issues and made sure the water was fully switched off before he left to ensure no further damage. Jason explained everything clearly and was very polite and helpful. His diagnostic report was issued almost immediately and the appointment for the actual work to be carried out was sorted out in no time by Sam in the office. We have used JB Heating before and they will continue to be our plumber of choice in the future.”

“Got on to job quickly with good comms and arranged slot for work quickly. Work looks done well (replacing bath basin tap). Maybe a bit pricey but overall happy with work.”

“Always professional and kind, we’ve been using them for years. Would highly recommend”

“Sam and his colleagues actively handle my case. Replied messages swiftly provided detailed quotation and completed the works nicely. Highly recommend!”

“The service JB provided was excellent - they responded to my call at 7 o’clock in the morning, they let me know what the plan was and what was happening at every stage. John arrived at our house early afternoon and did a great job of assessing the situation, recommended the best approach to take and then set about fixing the issue I had in a very efficient and effective manner. Once it was all sorted, John left our kitchen more tidy than when he found it! I would definitely use these guys again and would recommend others to do the same.”

“I’ve used JB Plumbing a few times now and got them back in to install a new shower after the old one died on its bum. Each time I’ve had a new engineer out but each time they have been a kind, friendly and wonderful professional to have in my home. Today I had Simon who worked speedily to ensure I had the water back on as quick as possible, he’s done a fabulous job the shower looks incredible and he took the time and care to hide any old screw holes which I really appreciate. Thanks again guys I will continue to use this company and recommend to my friends”

“After a Bad experience with an alternative plumber during a quote (demanding way more work then necessary) we decided to get a second opinion. We used trust a trader and found someone local that could help. Communication from the start was excellent. Put our mind at ease with the quote and fit us in at time that best suited us. Really pleased with the work carried out and will definatlelty use ourselfs in the future or recommend to others for sure.”

“Excellent from start to finish. Quick to responded, no fuss and competitive price. Arrived on time and carried out good quality work left area clean and tidy. Will definitely use again. 5*”

“I had a good experience with JB Plumbing and Heating. From the initial call to the engineer’s visit, the service was highly professional. They kept me informed when the engineer was running late, which I really appreciated. The engineer was polite, helpful, and took the time to explain the work that needed doing. They promptly sent the quote for the follow up work that needs doing. I wouldn’t hesitate to recommend JB Plumbing and Heating for their reliable service.”

“Great service from JB Plumbing and Heating. I had a problem with my bathroom sink which needed fixing. JB Plumbing and Heating responded very quickly to my post. They explained everything and what the cost would be. Arrived on time and was very clean and efficient. Tidied up after the work was carried out. The work was carried out at the price quoted. I would highly recommend JB Plumbing and Heating.”

“strongly recommend! we had multiple plumbing issues and the plumber was so productive in the diagnostic hour. He was also really informative about the problems we have and it was so helpful and reassuring getting a professional opinion! really pleased with them and have booked further work with them!”

“Can't ask for a more reliable plumbing company. We have our boiler service and gas certificate done yearly for our rental property and and ad hoc services that inevitably crop up. Great communication about availability and very straight forward to deal with after quotes. Can't recommend enough.”

“The team were fantastic. I received fast responses when emailing and the plumbers that came to diagnose and fix the issue were so lovely and polite. The work was done nice and quickly, would definitely recommend!”

“Detailed quote with various costing options. Good communication with the office. New boiler installed within a few hours. with no issues.”

“We moved into a house that had no shower, only a bath. We contacted JB Plumbing to fit a new bath/shower tap and riser rail and they were on hand within days of us moving in to get it set up. Very professional, efficient and conscientious. Would recommend.”

“From contacting them to getting someone out was within less than a week. Their communication was excellent. They did change the time of my appointment on the day which was fine for me to accommodate but may not have been for someone else. Engineer was very knowledgeable and friendly.”

“Excellent service and communication. They kept us up to date on their expected arrival time and both plumbers were friendly. After investigating the issue they worked to our availability to fix a broken tap and the work was great. Would definitely recommend.”

“From contacting them to getting someone out was within less than a week. Their communication was excellent. Engineer was very knowledgeable and friendly. ”

“It was easy to book the visit, and the pricing was clear. The engineer arrived on time. He was polite and explained everything to me. He investigated the issues, and found the fault quickly. He explained what work needed to be done to fix the issue.”

“Smooth and easy communication. Punctual and respectful to my premises. Job was done efficiently and satisfactory.”

“JB Plumbing and Heating were able to diagnose multiple leaks within the house very quickly which were not found by other plumbing companies and were very responsive throughout the process. Quotes sent through quickly with flexible arrangements to sort out the leak. The engineer was very helpful with inspecting all potential sources for the leak on the visit. Would definitely recommend for their expertise.”

“Happy to recommend this company. Communication was great, the work was carried out promptly, to a high standard, with the minimum of disruption. I was also very happy with the price quoted for the work. I would go to this company again as a first choice.”

“Danny was friendly when he came to carry out an annual service on our boiler. He arrived early and completed the work promptly, advising of further work and explaining the need.”

“Did an excellent job for us on a faulty shower. Fixed the job under the call-out charge with no additional costs. Also took photos of relevant parts so if the problem reoccurs there will be no future call-out needed.”

“Radiator valve had broken allowing water to gush out. I contacted the firm and John visited the same day to replace the failed part. This is the 3rd job that John has undertaken for me and I wouldn't hesitate to use him again.”

“I have been going to JB Plumbing and Heating for a number of years now for our annual boiler service and repairs and I can highly recommend them. Sam provides excellent customer service with all communications, including update text messages on the day of an engineer visit. Every engineer we have had has been friendly and courteous and ensured they leave no mess when done. A great local firm!”

“I recently had a wonderful experience with JB Plumbing and Heating when they installed an outside hot tap for me. The plumber arrived right on time, which I really appreciated. He was friendly and professional, taking the time to explain the entire process clearly. He answered all my questions and made sure I understood how everything worked before he left. The installation was quick and efficient, and he left the area clean and tidy. I highly recommend JB Plumbing and Heating for any plumbing needs.”

“We really appreciate the boiler service received from the JB Plumbing and Heating engineer. He was really helpful in answering our questions, very thorough with his explanations and efficient with identifying issues that needed addressing. The entire process was transparent and very much appreciated. We would highly recommend JB Plumbing and Heating and have the date saved for our boiler service next year.”

“Great experience from start to finish. Shower tray leak diagnosed and fixed the same day. Thanks Robin and team. Highly recommended.”

“Excellent job, efficient and high quality work. Would definitely recommend. Also speedy responses and managed to shuffle things around for our urgent job”

“Clear communication by email. Professional worker, good quality of work. Smart thermostat and outdoor tap installation. Would use again.”

“I called the company to enquire whether they covered the area I was looking for the work to be done. I explained the problem I was told how much the cost will be for the hour which was very helpful, booked in a date and time and they turned up as scheduled quickly got to work and resolved the problem within the hour. I would highly recommend”

“JB have always been communicative, reliable and prompt. I’ve used them many times over the years for boiler service and repairs and they are consistently excellent.”

“From quoting to installing the new radiator and removing the old one everything was done efficiently and courteously.”

“From the initial quotation through to completion of the work, the communication was very good and helpful. The work was completed on time and to a high standard. I’ll use them again.”

“Had an old kitchen sink and tap that needed replacing. JB sourced the replacement parts, removed the old items and fitted the new sink and tap, and all looks great now.”

“Boiler serviced professionally after appointment rearranged conveniently after 1st cancelled by JBP due to illness. Tradesman cleaned effectively and kept me fully informed about the condition of my aged boiler.”

“Fit a new stop tap plus fit a surestop stop tap and switch My stop tap is located awkwardly in a kitchen cupboard. Other plumbers refused the job or stated that the cupboard would have to be removed and replaced adding to the overall cost. JB plumbing provided options and costs by texts and phone call. They mentioned a surestop stop tap. I'd never heard of this and no other plumber mentioned it. JB plumbing fitted a surestop and a new stop tap. They did not need to remove the cupboard. The work was carried out professionally and without fuss. I recommend this company and will use them again for any future plumbing jobs.”

“Very happy with the service from start to finish. Very quick to respond to emails and calls and always very helpful, and the lads who did the installation did a great job and were very friendly.”

“Despite being an hour later than agreed, they completed the work (a new kitchen tap that was dripping and a new bath overflow) efficiently and to a high standard. Would recommend.”

“We have used JB Plumbing and Heating twice and on both occasions they’ve been excellent. They’re very knowledgeable, honest, very professional. There are no hidden costs. They are therefore strongly recommended - Tina”

“Great service, did the works to a good standard and came back quickly when there was a problem. Would recommend!”

“Radiator installation. Friendly, professional, did a great job.”

“I've had several small jobs fixed by JB Plumbing.Always on time, always skilled, quick and helpful. Always pleasant. Thank you.”

“Arrived on time. Carried out the Job quickly and to a good standard. Friendly service. Will use again.”

“Completed radiator installation, on time, no mess, very professional. Pleased with result, would highly recommend this company.”

“Managed to get an appointment quickly. fast service , issue was found straight away”

“Great service got boiler service called got a time and date that suited me, engineer came on time and filled out paperwork I needed for warranty”

“I had an issue with my hot water not working properly, the plumber quickly identified the issue and installed the replacement valve. Would highly recommend!”

“Easy to make appointment. Arrived punctually. Job completed (boiler service) and cleaned up.”

“Investigations into water flooded in kitchen ceiling carried out carefully with full communication as to observations and possible causes. Checks made to piping for water transmission through house. Central heating, showers, piping considered. Thorough, friendly and efficient.”

“Arrived when they said they would, were very pleasant, worked efficiently to finish the job, removed all their rubbish, left everywhere clean and tidy”

“Had a couple of radiators replaced and some new valves on another. The guys were friendly, on time, did a great job and didn't leave any mess.”

“I can't comment on how the plumber was on site as I wasn't there but the booking process was simple, the work was done quickly and the tenants in the property reported a job well done so all round good service.”

“We moved into a house and the toilet wasn’t working. Everything was explained to us and repaired. Very efficient and a nice guy. Thank you!”

“Guys turned up on time, were friendly, kept me updating and gave me lots of tips. I would recommend.”

“My experience with JB Heating and Plumbing was excellent throughout. I wanted to get an existing shower replaced with a conventional plumbed one and the engineer was able to offer useful advice as well as clear options so I knew exactly what was being proposed. The communication throughout was prompt and clear and I will be using them again. Fully recommend”

“Couldn't recommend enough! Great customer service, when arranging the call out and very transparent with pricing. Contractor arrived early and sorted the issue same day. He walked me through everything he was doing and tidied up after himself. Would 100% use them again.”

“I have used JB Plumbing over several years and have always found the staff polite and efficient. Would highly recommend.”

“I have been using JB Plumbing and Heating for over ten years, including the fitting of a new boiler. Their service has always been excellent and John is a fantastic, friendly and very professional guy. I would highly recommend them.”

“Provided same day quote and carried out work same week. Work was neat and tidy and completed quickly on the day. Also flagged another issue with our water pressure that may need looking in to. Great service from start to finish”

“The engineer was excellent at identifying the issue and offered same-day service at a very reasonable price to dismantle and re-seal the affected area, then and there. Next day service and excellent communications with the company with an offer for free follow up if any issues with the work - would highly recommend!”

“We contacted JB Plumbing and Heating to deal with fluctuating temperatures from our shower, which would frequently drop from hot to cold without any intervention from us. Robin attended, checked and reset the system and put the shower on a lower power setting - we will monitor this to see if it fixes the problem. Robin was very helpful in explaining the shower controls to us and represented his company extremely well. It was the first time we'd engaged them but they will now be our 'go to' point for plumbing.”

“We needed our kitchen tap and heated towel rail upstairs replaced. The women we spoke to over the phone was very good at helping us make an apointment and organising things on her end. The guy who came to carry out the work was polite and did everything quickly and efficiently. Could not have asked for more”

“JB Plumbing and Heating were prompt in their response, providing a tradesperson within 24hrs to investigate the leaking tap and acquire the part necessary to fix. Great work, excellent service”

“Really pleased, got in touch promptly, arranged a date and time to come around. I had to cancel the initial agreed date a few days before and it was no trouble for Sam to rearrange. Would recommend and will definitely be using again.”

“JB Plumbing and Heating did an amazing job. I contacted them on Thursday evening about a leaking boiler and they attended first thing on Friday morning, and identified that it needed replacing. They then organised everything and attended to replace the boiler and remove the old one at their earliest availability. They even repaired the plinth, which had suffered water damage. Extremely helpful, reliable and efficient.”

“Provided same day quote and carried out work same week. Work was neat and tidy and completed quickly on the day. Also flagged another issue with our water pressure that may need looking in to. Great service from start to finish”

“Came to remove 2 radiators for a damp course. Returned to reinstall them. On time (8 am) very communicative and left the areas very tidy”

“An assessment of the works was carried out and quote emailed same day. All works were clearly explained to me and why needed. The works carried out were very satisfactory. The engineer and apprentice were both very pleasant and polite. I have no hesitation in recommending this company.”

“The engineer showed up nice and early, sorted out the problem really quick.”

“Great service”

“I can't comment on how the plumber was on site as I wasn't there but the booking process was simple, the work was done quickly and the tenants in the property reported a job well done so all round good service.”

“Radiator valve had broken allowing water to gush out. I contacted the firm and John visited the same day to replace the failed part. This is the 3rd job that John has undertaken for me and I wouldn't hesitate to use him again.”

“We got lots of quotes for this job. Admittedly some were cheaper. But what you get with JB is quality workmanship that goes above and beyond. They come when they say they’ll come: so rare these days for tradespeople. This job got booked in three weeks prior. They confirmed the week of. It was scheduled for two days. They nailed it in a day and just had to do some tidying on day 2. ”

“Early, quick, tidy. Very pleasant and a good reminder about a carbon monoxide sensor”

“My stop tap is located awkwardly in a kitchen cupboard. Other plumbers refused the job or stated that the cupboard would have to be removed and replaced adding to the overall cost. JB plumbing provided options and costs by texts and phone call. They mentioned a surestop stop tap. I'd never heard of this and no other plumber mentioned it. JB plumbing fitted a surestop and a new stop tap. They did not need to remove the cupboard. The work was carried out professionally and without fuss. I recommend this company and will use them again for any future plumbing jobs.”

“Very pleased with the work carried out by the engineer. Engineer was able to confirm where the leak was coming from and fix the issue. He was delayed slightly but we were kept informed of expected arrival”

“John arrived right on time and was very polite. He repaired my leaky towel rail within the hour and I would recommend his company to others.”

“I contacted JB Plumbing as I had a problem with my flush on my toilet. They were very quick to respond, friendly, professional and offered me a quick, reliable service. They arrived when they said they would and were extremely professional. They also are very willing to follow up with any issues and offer a guarantee with all their work. If you're like me and have had a nightmare with tradespeople, rest assured this company are a great one to pick for any plumbing work. I will definitely be using them again in the future.”

“Excellent quality and fast response heating and plumbing services. We needed both a boiler mending and a leaking washing machine fixed and both were sorted very quickly. Comms with the office are very good, via email and WhatsApp. The aftercare is excellent too. Recommended.”

“John arrived promptly, was very courteous and got to work straight away with the boiler service. He was thorough, made recommendations regarding Carbon Monoxide detectors and left the area clean and tidy. Highly recommended for anyone looking for a professional service.”

“Excellent experience with John carrying out repairs on my boiler! He explained everything clearly and was good enough to do some other tests when I'd initially contacted regarding a corroded pipe. All repairs were carried out quickly and he made sure everything was working properly. Sam let me know of costs and timescales very quickly and overall JB Plumbing have been brilliant. 100% recommended! ”

“I spoke with Sam in the office in the morning, she confirmed that a plumber would be with me by 15:30. John arrived on time to look at the leak - he was professional, courteous and honest. I have a young family so it was fantastic that they came on the day and that the matter was resolved. We will use their services again. Thanks again.”

“Excellent from start to finish, job ran smoothly.The lads , Danny and John were polite , friendly and courteous. The bath and shower top class work, and new taps for Belfast sink are perfect tradional sturdy and swish. The leak detection took less than 5mins and fixed next day. Sam in the office kept me informed and was always available. Punctual and efficient and young and enthusiastic. Very impressed and highly recommend.”

“At last we have found a reliable and trustworthy heating engineer. I contact Sam based on the reviews . His communication is excellent and pricing is fair and transparent from the outset. Really thorough job with a noticeable improvement in our heating system for another year. Thank you Sam and we shall definitely be keeping you on board”

“Great job - thank you! Danny explained the problem to me and gave me options to think about without any pressure. Once I'd made a decision he returned promptly the next day and worked efficiently to get the job done.”

“Quote & work done in three days & very professional. Reasonable price & extremely friendly. Would recommend & will definitely use again for future jobs.”

“I had an excellent experience with JP plumbing services. They were quick to respond, professional, and efficient. The plumber fixed the issue perfectly and left everything clean. Their quality of work and customer service is great. Highly recommend!”

“JB are my go-to plumbing company for issues or work I can't or am not confident doing myself. In this case it was an initial diagnostic visit for 3 separate but related issues & changes. Organising the visit was straightforward, the plumber arrived on time, worked carefully and was thorough and professional.”

“Excellent workmanship and prompt service. Also kept in touch with me with time of arrival, letting me know he would be a few minutes late. Highly recommend this business”

“Excellent job and good quality. They changed and fixed many things in my bathroom. I am very satisfied about the job what they done.”

“Had JB plumbing come in twice for different jobs (boiler service and new piping). Very professional and quick, up front pricing and good work.”

“John quickly diagnosed the problem. Very professional. Charged a fair price for the job. Issue was fixed on the same day.”

“We love John. He’s been out numerous times and always gives you the bad news straight and with clear costings. He explains it in terms you can understand.”

“We used JB Plumbing and Heating to replace our old boiler and for a combi boiler, seamless process from start to finish. Really friendly staff and engineers. Would recommend.”

“Great service, visited the next day and managed to find the issue. Was really easy to work with and the communication throughout was top notch too. Really highly recommend.”

“Fitted and have annually inspected my boiler for the past 4 years. Professional service with considerate staff. Flexible and easily available.”

“Excellent service as always. Been using their service for a couple years now, to service my boiler, and a water leak in my shower 🚿🚿 Highly recommended!!”

“Have had some bad experiences with other plumbers, but they were thorough, clean, arrived on time and perfectly fixed the problem. The lad who came to fix my toilet arrived on time, knew what he was doing, was friendly, considerate- asked if anyone was asleep before drilling and cleaned up after himself. Not cheap, but you get the quality you pay for. Would absolutely use again and would recommend.”

“Quite happy with the results. I had issues with the sink draining, and JB Plumbing identified the problem and quickly removed and replaced the pipe for me. Will definitely use their services again.”

“We had a leak and high pressure on Boxing Day resulting in no running water or heating! JB Plumbing got back to us quickly, were upfront with costs and quotes, and arrived early on the day. The service was warm, professional and efficient. We're going to book a boiler service with them too! Highly recommend this company if you're in South Manchester and in need of a plumber!”

“Quick replacement of a radiator. Great customer service from both the office staff and the team who came out to do the work.”

“Brilliant service! Fast and efficient, availability was great and the communication brilliant. The service was done efficiently and they were really knowledgeable. Highly recommend!”

“Great service from start to finish! John arrived on time, got straight to work & tidied up after himself once he was finished. He talked us through what he had done and showed us his work. Everyone at JB I spoke to was friendly, reliable, helpful and professional! Highly recommended & will definitely use them again.”

“First class service from JB Plumbing & Heating! Highly recommended. The whole scenario of swapping our old boiler out right before Xmas was made super-easy. Booking the appointment was really simple & the girls were really friendly. Chatted to John a could of times & he was more than happy to run through my options. Mark physically did the job & was absolutely brilliant. Best part about it was it was reasonably priced. Best customer service I've had in a very long time! HIGHLY RECCOMMENDED! 10 out of 10.”

“I contacted JB Plumbing and Heating via telephone initially leaving a voicemail for a standard boiler service. I had a response straightaway and I followed up via email. Email communications were excellent and fast. A set price was outlined and clear guidance for any additional costs that might be incurred. I was booked in for the engineer to visit my property a few days after agreeing to the work. The engineer arrived on time and was efficient in servicing my boiler. Some additional advice was offered regarding placement of carbon monoxide sensors. In summery a very professional company to deal with. Superb communication and prompt appointment. In these busy times (lots of domestic and commercial projects on the go locally and nationally) it seems these simple courtesies are a rarity. Will use again. Thanks.”

“John came to fix our upstairs toilet a few months ago and we were very impressed with his service and professionalism, so we decided to book him again for a boiler service. The quotes given were also transparent and we appreciated how responsive Sam was in arranging timeslots. We also really appreciated Sam emailing us the morning of to let us know that John was running behind on a previous job. Once again, we found John to be very friendly and approachable. He serviced the boiler well and answered all our questions. We will definitely be using him in the future. Thank you!”

“John and his team are so dedicated and professional. I was really pleased at how quickly they were able to come out and fit a new boiler, and completely delighted at the quality of their work and how clean and tidy they were. Each member of the team is super helpful and friendly, and John's advice has been brilliant. I wouldn't hesitate to recommend JB Plumbing and Heating and will definitely use them again.”

“Really lovely bloke, on time and professional. Polite and courteous to us and was happy to be left to his own devices whilst working. He was really quick and concise and was in and out in no time after all his boiler checks. He calmly assured us that the boiler is now safe.”

“Fast, friendly and professional service. John identified the problem on one day and fixed it the next. Emails from Sam with quotes, timings and updates on a slight delay in arrival, due to work on a prior job, were very useful. Couldn't wish for better! Thank You!”

“Contacted JB Plumbing and Heating on behalf of my elderly mother who had a leaking central heating pipe. It is difficult to persuade her to have work done, as she has had some bad experiences. Sam contacted me and after explaining problem quickly provided an appointment time with clear explanation of costs. Was kept up to date by Sam, reminded a few days before of appointment and on day was texted to say that John would be carrying out job. This was all very reassuring to my mother. She was very happy with John who was kind and efficient and the job was completed in good time and neatly done and at a reasonable price. In future JB Plumbing will be my first choice for our home and my mothers house.”

“Found a small leak in our ceiling just before Christmas, Sam came out bright and early on xmas eve to make sure it wouldn't impact our plans! Could not recommend them enough for speed of response, service & professionalism”

“I contacted the company on Sunday and heard back quickly with a quote and asking for my availability. I made an appointment that suited me. The plumber was early and called to see if I had arrived home from work. He assessed the blockage and managed to clear it successfully. He tidied up after himself too. Great service.”

“John did my gas safety certificate and replaced a faulty kitchen sink tap. Really helpful, took the time to chat, explain what he was doing and pointed out what to make note of for the future. Really friendly and professional. Strongly recommend and will definitely use the firm again in the future.”

“John and Steve were both very efficient and carried out the work we specified in a clean and timely manner. Good communication throughout the investigation of the issues I was having and the quoted price was the one I ended up paying. Would highly recommend JB Plumbing and Heating.”

“John called me to ask if he could arrive early! He was extremely professional and knowledgeable. Boiler serviced and additional repairs to various other issues. Made sure I was fully aware of the costs and understood the work being carried out. Excellent service.”

“Our boiler started leaking and JB Plumbing came over the same day and ensured we had heating and hot water. They then came to fix the boiler (and 2 radiators which had been broken for a while) within days. When they came to do the work it was done quickly and cleanly. John is a really nice guy and I would not hesitate to recommend JB Plumbing.”

“John was very professional and prompt. Did the job quickly and efficiently. He also did diagnostics on the water / boiler free of charge which was very nice of him! Will definitely recommend him and JB Plumbing & Heating to my friends.”

“John came out to look at boiler that had stopped working. Was completely honest with what was required which saved us a small fortune (previous plumber had quoted just under a grand to fit 3 new parts that were clearly not needed). From requesting the quote to providing the service, JB Plumbing were absolutely professional throughout...they're everything you hope for from a contractor... Cant recommend highly enough...”

“Had 3 radiators that weren’t working, they were assessed and fixed in less than a week from being initially contacted. Very professional job from John, very honest about what needed doing, not trying to sell anything that wasn’t needed. Would highly recommend”

“Found on Google, local business which I prefer to support. Easy booking, rang Wednesday and arranged to come on Saturday which was suitable for me. John serviced my boiler, gave me some good advice on how to manage my underfloor heating better. 5*. Highly recommended for people looking for an honest superb quality service, supporting local independent businesses.”

“John arrived very quickly and provided a high quality service. He completed the job in a quick and efficient manner. I will definitely be calling him again for any future issues!”

“After suffering low water pressure caused by a faulty in-door stop tap, having to have United Utilities install a new outdoor stop tap and having a faulty shower valve, I contacted JB Plumbing. Even though i had to cancel the appointment twice due to UU having issues installing a new outside stop tap in the street, JB were always quick and helpful in their replies. The plumber has just finished the work and my shower no longer leaks, I have a brand new indoor stop tap and my water pressure is better than its ever been. Great work !!”

“My power shower was leaking. The plumber diagnosed the problem on his first visit and tracked down a replacement new shower unit. This was obtained promptly by the firm and installed. The price charged was equal to the estimate I was given. I am satisfied and would use the firm again.”

“Excellent... fast, friendly, and professional! I contacted John to fix a surprise leak that was coming down through my ground floor ceiling. He came out super quickly on a Sunday morning, calmly explained the situation (leaking boiler), and the proposed fix - then came back in a subsequent visit once he sourced the part for my particular boiler. A breath of fresh air compared to the many hard to reach plumbers I've contacted in the past. Highly recommended - especially as he was able to handle both the gas and plumbing parts of the job!”

“Great service. Turned up when arranged, job done quickly and thoroughly and kept to the quotation. Even carries a card machine for payment. Only a boiler service and checkover this time but definitely a first option for future works. Nice chap too :-)”

“Fantastic Service, John came round for urgent issue fixed same day. Had a leak in our upstairs bathroom, only took a couple of hours to replace the pipe work. We have been really happy with their service.”

“Contacted JB Plumbing for a quote to fix leaky bathroom. Responses via email were very prompt (even late at night), and John was very friendly, personable, and took the time to explain what was going wrong. Any works undertaken were explained, along with additional costs along the way. Highly recommend, very skilled workmen.”

“Rang to get a quote for a broken boiler. They came the same day and fixed it on the spot. They were a little late but got update by text to say what time they would arrive, which was great. Payed the agreed amount at the end. Very happy with the service.”

“Joe came round for our annual service. He turned up bang on time and did a fantastic job as well as recommending some tasks to be carried out. Would recommend and definitely use again!”

“Great service, was very worried of having a plumber out during the virus outbreak. Was very professional and put me at ease as took all precautions necessary for my safety and his. Fixed my boiler in 30 mins! excellent can not recomend enough!”

“John fixed my kitchen tap. Excellent service, clean and tidy work. No problems at all. Highly recommended, will definitely use him again.”

“John has been to fix leaky pipes in my old house on a couple of occasions. I found John to be friendly and easy to get on with. The leak was quickly located and the service was very fast and efficient. I was very impressed and happy with the quality of work done. I will definitely be using John again and have no hesitation in highly recommending him”

“John has a really professional approach and is clearly an expert in his work. He carried out a boiler repair and service for us and made sure he explained what he was doing and what the problem was so that we remained informed. He carried out the job in an agreed time frame to prevent us having an additional surprise bill and even willingly followed up when I had an extra concern a couple of weeks later. His prices are totally reasonable for the high quality service he delivers and I would recommend him to anyone.”

“John fitted a new boiler for us, as well as it’s yearly service. Great, efficient and tidy work with good pricing. Would thoroughly recommend him to anyone in need of any plumbing and heating work. Thanks again.”

“John from JB Plumbing and Heating carried out a boiler service for me today. I've met with John once before where he did a diagnostics on an old boiler. On both occasions, I found John to be professional (detailed in the paperwork and quotations), thorough (from my layman's perspective), and helpful in explaining the necessary details of his work. He seems to care about his work and offering good customer service. Price is also important to me and I don't like to haggle. The price for the boiler service was higher than I may have liked but better in comparison to some others. Overall, I appreciated his level of service. I would recommend him. Thanks John.”

“John came out last minute to Didsbury when I called him about a leaking toilet pipe. The service he provided was excellent, as well as being extremely professional and friendly. He kept me fully informed about what the issue was and what he was doing, telling me as well if there were any extra costs. The toilet has been great ever since and I will be sure to use John again in the future.”

“We've used JB Plumbing & Heating several times now and John always fits us in quickly and arrives on time. He's a really nice guy and treats your house with respect, even small things like putting down mats at the doorways to keep floors clean and tidying up after the job. We've been really pleased with all the work he's carried out and would not hesitate to recommend him!”

“John serviced the boiler and checked the gas. Hew was really quick and efficient. He was super conscientious. Let me know he was running a bit late. He also cleaned up after himself. Would recommend to anyone. Will calling him again for boiler related issues.”

“What seemed like a simple job to replace timer on boiler turned into a more complicated one as replacement didn’t work. John explained options available and I now have a fully programmable remote room thermostat. John was always on time and was very efficient. I would thoroughly recommend him.”

“John helped diagnose and fix a leak we had from an upstairs shower. Very nice and polite and helped fix the problem in no time. Will be using again for future boiler servicing and any further problems. Highly recommended.”

“Boiler wouldn't start so we phoned him up last night and he came round this morning. He was very prompt (came a bit early) and sorted everything out in no time. The problem was my own doing - I'd bled a radiator and the pressure dropped too low - but he explained everything very nicely and pointed out some of the quirks of my boiler.”

“Rang john up last night at around 8pm, he answered first time :) he took his time out of his busy schedule and came over to our house this morning! His attitude was outstanding, and his workmanship was excellent, we were more than pleased with the work and have already recommended his company to a group of friends. Thanks again John :)”

“We required a gas safety check following a visit from the National Grid, due to what we now understand to be a faulty carbon monoxide alarm. We called JB in the morning and were given a time for later on the same day. He arrived on time and was quickly able to reassure us that everything was okay. He even gave us a CO monitor as we have to wait 4 weeks for the housing association to replace ours. We cannot fault the service and would happily recommend to anyone.”

“Our kitchen sink and washing machine are connected and for whatever reason, both were just blocked with no water draining out at all. After trying to plunge it numerous times ourselves and using drain unblocker, we found John from JB plumbing on Google. He was out to see us the same day we contacted him, really quick to answer his phone, arrived on time and fixed the problem within half an hour! He was friendly, quick and professional and we will definitely be using his services again in the future for anything plumbing related :)”

“On Sunday evening, I noticed that there was a water stain on my carpet, which appeared to be coming from the bathroom. I messaged John and he came the following day to conduct a thorough investigation. He managed to source the issue and offered advice on who to contact to resolve this. He also managed to resolve additional issues that I'd had with my plumbing in the main bathroom and en suite. He provided a fantastic service and if I ever have another issue, I will definitely speak to him.”

“Had a problem with the water pressure to our apartment,rang John’s company who quickly attended to perform a diagnostic check. The problem was identified and John returned as promised to quickly and effectively solved the problem. It feels like luxury to have decent water pressure again. Would definitely use John again for any future plumbing problems,highly recommend ⭐️⭐️⭐️⭐️⭐️”

“John is very professional. He responded rapidly to my initial email and was efficient and tidy during the project (leaking pan connector). He explained exactly what the problem was and sorted out a few other related issues with the toilet whilst he was on site. I would certainly consider calling John again if we had any plumbing requirements.”

“John was very friendly, prompt, professional and tidy. He investigated, diagnosed and fixed a leaking pipe as well as an issue that we were having with intermittent hot water. Would definitely call on him again.”

“Our heating wasn't working so we called John out. Arrived on time and he solved our problem really quickly. I would definitely recommend & will be using him again!”

“Amazing service! We had a boiler leakage on Sunday afternoon and couldn’t get anyone for emergency repair! Luckily we found this agency and John arrived within a short time and stopped the leakage and fixed the boiler. Thank you!!! Definitely would recommend :)”

“John did a great job replacing our shower, sealing bath and fixing tap. Efficient, tidy and came on time. He was very helpful with our queries and answered messages promptly. Also gave us advice on what parts to buy. ”

“I see a lot of half arsed reviews out there so I will leave a honest one . Nobody likes paying money out on things that aren't fun like holidays or nice things . However sometimes we have to spend money on necessities I.e boilers , when we do it's easy to feel we are being ripped off , however when you get a plumber that clearly has a wealth of knowledge in his sector it makes parting with the cash easier . Especially one that takes such pride and respect keeping your house clean , John was polite professional efficient , gave honest advice. He has secured a customer for life as through doing a brilliant job fitting my new boiler he has gained a customer for life . There are a lot of cowboys out there so even if your paying slightly more than standard rate it's worth it to know you have someone who takes pride in their work on the job . Thanks John . See you next year for the service.”

“We have always been very pleased with the work that JB plumbing have carried out for us. They go above and beyond to get the job done quickly but also thoroughly for you. Would highly recommend to anyone in Manchester looking for some help!”

“Highly reccomend JB plumbing and heating to anyone looking for a gas engineer. John completed a system flush, new boiler install and nest system last week and it was done in an extremely professional and efficient manner. No messing around with the quote, booked us in and came and solved the problems, couldn’t reccomend highly enough.”

“Just had our boiler serviced and a replacement condensate pump installed. Had quick responses to emails and we were able to have the work done very quickly. John did a great job and explained everything he had done really well. Would definitely recommend to anyone who is looking for a quick and professional service.”

“John was great and arrived on time to the appointment. He openly discussed the options available to me and also looked at other ways to solve the problem. After discussing several solutions he gave me a price for the work and completed the job just over the time he had set aside to do the work. A fare price and great quality work.”

“John has worked for me on two occasions and I have found his workmanship impeccable. On the second occasion, I called him late one evening and he kindly made space for me the following day. He is very knowledgeable in his field, reliable, professional and a trustworthy person. It has been a pleasure using him and strongly recommend his services to anyone. Thanks John :-)”

“John fitted my boiler in the house that I had moved into about 2 months ago. Having worked as a building labourer in the past I was completely blown away by his level of expertise and cleanliness. Never once did I come back from work and be greeted by a messy house, super tidy and he was always on call to answer any questions I had during the process. Would reccomened John to anyone and will 100% be using him again.”

“Extremely helpful when I first contacted him with the problem and was able to arrange an appointment within a few days and even said he could come on the Saturday morning as a last resort if I couldn't do a weekday. Was able to fix the problem the same day and as someone who has no idea of plumbing (me!), he explained everything clearly and kept me updated throughout. Very professional and would highly recommend.”

“V impressed with John. Faultless fitting of a new boiler last year and very efficient job today on a faulty wc. Even fixed the shower before he left. Communicates everything he is doing. Would recommend and will keep using.”

“I recently purchased a property which requires quite a bit of work. I employed JB Plumbing and Heating to alter central heating pipe work and remove dead leg pipe work. I found John to be professional and informative. He kept to his appointment time and responded swiftly to email correspondence. I am very happy with the work which has been done.”

“Arrived on time - plenty of communication via text and phone prior to arrival - friendly and punctual. Cracked straight on with the work on the garden tap and finished to a high standard - was finished in 40 mins - very happy with the work and the service. Will definitely use John again if I need anything in the future. Thank you! Xx”

“I had a leak at a rental property and called JB Plumbing and Heating. They responded straight away and to support the tenant and detected the cause of the leak. They even face timed me at work to explain the problem and the solution to it. Saved me from going my self. If you are looking for a quality service I would recommend.”

“We had a leak from a bathroom down to the kitchen but worryingly had no idea how or where on earth it was coming from! Not having dealt with this before we didn’t know where to start or who to trust. We called JB Plumbing and Heating because they were the highest rated however even after the first call it was clear to see why. John was responsive, punctual and flexible. Most importantly John clearly explained what was needed and why, which allowed us to make the right decisions quickly as well as giving us full reassurance. We wouldn’t hesitate to use them again.”

“John fitted me a new ATAG combi boiler, explained the benefits of the new boiler and the 10 year boiler warranty due to him being a ATAG selected partner. He done an excellent job of the installation and we have already seen the difference in our reduced bills due the the high effiency boiler. Would highly recommend JB Plumbing and Heating.”

“John installed my boiler last year and did I fantastic job. He returned this year for the boiler service. Just as last year I cannot fault the job done from the initial booking to the punctual attendance. Also great value for money considering the cost of replacing a boiler. I would highly recommend him.”

“Making the appointment to have my boiler serviced was straightforward. John Burns, the engineer, completed the the service in an efficient and timely manner”